Accessorials get disputed. The evidence is somewhere else.
Detention, liftgate, re-delivery: small amounts, high volume and disputed all the time. We connect the evidence to the invoice and put agents on the disputes, carrier invoices and cash.
Trucks carry 72.7% of US freight by weight. Each load generates paperwork at every step, and each step is where cash gets stuck.
Agent reads the PDF or email and drafts the load in the TMS, flagging accessorial terms.
Dispatcher approvesAgent matches POD and BOL images to loads and checks signatures and OS&D notes.
Billing checks exceptionsInvoice with POD attached; detention billed with arrival and departure evidence.
Billing lead approvesAudited against rate con, contract and fuel table, with duplicates caught.
Freight payables approves| Rule | What it says |
|---|---|
| 49 CFR 377.203 | Carrier freight bills: 15-day default credit period, 30 days at most |
| 49 USC 14705 | 18 months to sue over charges or overcharges |
| 49 CFR 371.3 | Brokers keep transaction records for 3 years, and parties may review them |
| 49 CFR 387.307 | Brokers must hold $75,000 in financial security |
From the US Code and Code of Federal Regulations via Cornell LII.
The DOT Inspector General links each extra 15 minutes of dwell to a 6.2% higher crash rate.
The same report estimates detention costs carriers $250 to $300 million a year.
ELD or geofence times and sign-in sheets, attached to the invoice, settle most disputes.
Dynamics 365 Business Central
SAP Business One
Sage 100
NetSuite
AcumaticaYes. It reads the PDF or email, drafts the load and flags accessorial terms or rate mismatches for the dispatcher to approve.
Attach the evidence: ELD or geofence arrival and departure times, sign-in sheets and the contract's free time. An agent can assemble it; a billing lead approves before sending.
Federal law sets 18 months for suits over charges and overcharges. Track the clock per claim so none age out.
A TMS such as McLeod for operations, with an ERP or accounting system behind it, connected by EDI 204, 990, 214 and 210.
Find out where your team's week goes, with the hours and dollars attached.
Facts on this page checked on 22 October 2026.
Founder and CEO
Chief Sales Officer
Join our live webinar on Sept 24 and see five
ways to automate meetings, approvals, and
document search with tools already in your
tenant.
