Serving customer is crucial in every industry so does in retail. As it directly impacts the loyalty of the customer, brand reputation and overall business growth. According to Salesforce, 88 % of customers are more likely to purchase again because of good customer service. For an example Zappos, a well-known online retailer, famous for its customer-centric approach makes it successful in the retail industry.
Copilot for Microsoft 365
Copilot for Microsoft 365, with foundational capabilities, inherits security, privacy, identity, and compliance policies from Microsoft 365, ensuring enterprise-grade data protection. Integrated into Microsoft 365 apps, Copilot accesses Microsoft Graph, offering tailored responses and context-aware interactions.