InforInfor, connected, whichever version you run.
Infor's manufacturing ERPs come in very different flavours: VISUAL on-premises, SyteLine on-premises, and CloudSuite Industrial in Infor's multi-tenant cloud. QServices builds integrations and AI agents for each through Infor's supported routes, supports what's running, and plans moves to the cloud without pretending they're quick.
Through ION and IDO REST APIs, never straight into the database.
| Infor VISUAL | SyteLine on-premises | CloudSuite Industrial | |
|---|---|---|---|
| Built for | Order-driven, make-to-order manufacturers | Discrete and mixed-mode manufacturers | The same, in Infor's cloud |
| Where it runs | On-premises or partner-hosted | On-premises | Multi-tenant on AWS |
| Integration route | Infor's API toolkit | IDO REST through the ION API Gateway | IDO REST and ION, with OAuth app credentials |
| AI from Infor | None mentioned by Infor | Limited | Infor Velocity Suite: agents, GenAI, process mining and RPA |
| Watch for | A shrinking specialist pool | Re-platforming to version 10 | Integrations retested at each twice-yearly release |
From Infor product pages and partner sources (WM Synergy, Netray), labelled as such in our sources.
Partner and consultancy estimates, not promises. They're useful for setting expectations with your board.
| Move | Typical length | What to watch |
|---|---|---|
| VISUAL to CloudSuite Industrial | 15 to 24 months | The scheduling board and estimating have no direct equivalent |
| SyteLine 8 to 10 | A re-platform, not an upgrade | 30% to 50% of customizations can often be dropped |
| On-premises to cloud integrations | Rebuilt, not copied | Cloud and on-premises need two different integrations; tokens last 2 hours |
From Netray (consultancy) and ISV integration documentation. Single-tenant hosting is said to cost 40% to 60% more than multi-tenant; treat that as unverified.
Bank, CRM, web store, shop-floor and EDI links through ION and the IDO REST API.
IntegrationCash application, collections and order entry agents that work through the API, with your team approving.
AI agentsAn honest scope for VISUAL or SyteLine to CloudSuite, with AR running through the move.
ModernizationFixed price per phase.
Your Infor version, customizations, integrations and reports, with what each path needs.
With realistic timelines side by side.
Integrations through Infor's API gateway, built so they can move to the cloud later.
Finance and order agents drafting work for your team to approve.
A regression pack run before each twice-yearly cloud update.
Infor and its channel partners, plus specialist consultancies. Ask any partner how many VISUAL sites they support today, how they integrate (Infor's API toolkit, not direct database writes) and whether they'll be honest about when a move to CloudSuite makes sense.
Not in a hurry, and not without a plan for the scheduling board and estimating, which have no direct equivalent. Consultancy estimates put the move at 15 to 24 months. Extend VISUAL in the meantime with integrations built to move.
Through IDO REST services behind the ION API Gateway, using registered app credentials, or ION's document-based messaging. Cloud and on-premises versions need different integrations, and cloud integrations should be retested at each release.
Yes. Infor's Velocity Suite adds agents for CloudSuite customers. For VISUAL, on-premises SyteLine or work Infor doesn't cover, custom agents work through the API with a person approving postings.
Start with the hand-offs that cost your team the most hours.
Facts on this page checked on 22 October 2026.
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