IoT in enhancing Supply Chain Visibility and Efficiency

Role of IoT in enhancing Supply Chain Visibility and Efficiency

What is IoT, and why is it dominating the supply chain management? By 2025, 75% of manufacturing operations worldwide will utilize the power of Internet of Things (IoT) technology for operational excellence and visibility. This statistic, along with the forecasted global market size reaching US$ 41.8 billion by 2033 , emphasizes the urgency for supply chain management to swiftly adopt IoT.

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Personalizing Customer Experiences with Dynamics 365 customer insights

Personalizing Customer Experiences with Dynamics 365 Customer Insights

Businesses are focusing more on giving customers great experiences because it really affects how well they do in different parts of their business. Customer experience (CX) fundamentally shapes the perception a customer holds of a brand, influencing their decision-making process at every touchpoint. When customers have good experiences, they tend to stick around which helps the brand to grow. In fact, companies that work on making better customer experience have seen a big 42% increase in keeping their customers.  

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Dynamics 365 for Supply Chain Management

Why to choose Dynamics 365 for Supply Chain Management?

Whether you run a big business or own a small cafe, the supply chain is an integral part of every enterprise, ensuring the smooth flow of goods and services from suppliers to customers. Taking the example of a bakery, though it seems straightforward, it still requires various ingredients like flour, sugar, and eggs sourced from various suppliers. Once acquired, these ingredients undergo production processes to create baked goods.

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Dynamic365-CRM

Boost your Customer Engagement with Dynamics 365 CRM

Businesses are not only aware of the impact customer engagement has on their operations but are actively prioritizing it. They recognize that customer perceptions and feedback shape their brand image, influence market standing, and can be instrumental in determining overall success. Therefore, they are wisely paying attention to customer engagement, understanding that it’s a key driver of their reputation and, consequently, their standing in the market. In this blog we will discuss that how Microsoft Dynamics CRM tools are vital for improved customer engagement.

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