Keep your apps, cloud, data, and security running 24×7—without expanding your payroll. QServices delivers proactive, SLA‑backed Managed Services across Azure, Microsoft 365, Dynamics, data platforms, and custom software. As a Microsoft Solutions Partner for Digital & App Innovation (Azure) and active IAMCP member, we combine certified expertise with enterprise‑grade processes to give you uptime, speed, and predictable costs.
Trusted by
Result: Lower incidents, faster recovery, safer releases, and clearer ROI on your Microsoft investments.
24×7 monitoring (App/Infra/Network), alert triage, incident response
Provisioning & IaC (Bicep/Terraform), landing zones, policy management
ackup/DR, HA architecture, performance tuning, cost optimization (FinOps)
Patching, OS hardening, Kubernetes (AKS) operations, API gateways & WAF
L2/L3 app support, defect triage, hotfixes, and release management
CI/CD setup & maintenance (Azure DevOps/GitHub), blue‑green/canary
Observability (App Insights, OpenTelemetry), error budgets/SLOs
Performance engineering and capacity planning
Pipeline as a product: build/release governance, artifact hygiene
Secrets & config management, environment drift control
SRE runbooks, toil reduction, automation backlog
Chaos testing, reliability reviews, blameless postmortems
Identity & access: Entra ID, Conditional Access, PIM
Defender suite (for Cloud, Endpoint, Identity, O365), Sentinel SIEM
Threat detection & response, vulnerability management Policy‑as‑code, audit trails, hardening benchmarks (CIS/NIST)
Policy‑as‑code, audit trails, hardening benchmarks (CIS/NIST)
Tenant governance, license hygiene, data loss prevention
Exchange/SharePoint/Teams administration & automation
Endpoint management with Intune, device compliance baselines
Azure SQL/MI, PostgreSQL/MySQL, Synapse, Fabric, Data Factory
Backup/restore, performance tuning, schema governance
DataOps pipelines, quality checks, lineage, role‑based access
Environment strategy, ALM, solution packaging, COE starter kit
Support for low‑code apps/flows and integrations
BEST FOR
Startups/SMBs
COVERAGE
Business hours
+
On-call
60 min
RESOLUTION
Next business day
INCLUSIONS
MOST POPULAR
BEST FOR
Scale-ups/Enterprises
COVERAGE
16×5 + Critical 24×7
30 min
RESOLUTION
8 hours
INCLUSIONS
BEST FOR
Regulated/Global
COVERAGE
Full 24×7
15 min
RESOLUTION
4 hours
INCLUSIONS
Flexible Pods: Mix DevOps, SRE, App Support, SecOps, DataOps skill pods based on your environment.
Uptime
(app/infrastructure)
99.9%–99.95%
target depending on architecture
Alert Response
P1:
15–30 min
P2:
1 hr
P3:
4 hrs
P4:
next business day
MTTR
≤ 4 hrs
P2:
≤ 8 hrs
(architecture dependent)
Change Failure Rate
< 10%
with progressive delivery & approvals
Release Lead Time
From commit to prod in
≤ 60 minutes
(eligible pipelines)
Managed Service (Fixed Monthly): SLA‑backed outcomes for cloud/app/security.
Co‑Managed (With Your Team): We handle nights/weekends/complex tiers; your team handles L1 or feature work.
Project + Run: We modernize/migrate, then transition to long‑term managed care.
Quick wins:
patching, logging, backup, alerts,
access hygiene
Monitor
Policy
Advisor
Cost Management
Backup
Site Recovery
Firewall
WAF
Front Door
Key Vault
Kubernetes(AKS)
Azure DevOps
GitHub
Dependabot
Renovate
SonarQube
Selenium/Playwright
Playwright
Microsoft Defender suite
Sentinel (SIEM/SOAR)
Entra ID
Intune
Application Insights
Log Analytics
Grafana
OpenTelemetry
Azure SQL/MI
PostgreSQL/MySQL
Synapse
Fabric
Data Factory
Purview
Zero Trust
Identity‑centric access, MFA, PIM, Conditional Access
Compliance
CIS, NIST, SOC 2 controls mapping, audit‑ready evidence
Change Management
CAB gates, canary/blue‑green, automated rollbacks
Data Protection
Backup policies, encryption at rest/in transit, key rotation
20–35% cloud cost savings via right‑sizing/auto‑scheduling/RI & Savings Plans
2–5× faster releases with safe deployment patterns
(Outcomes depend on current baseline and architecture; we baseline and report transparently.)
Reduced MTTR from 3 hrs to 35 mins with SRE runbooks & auto‑healing.
Reduced MTTR from
28% Azure cost savings with scheduling/rightsizing & SQL tuning.
Azure cost savings
Implemented blue‑green deploys; change failure rate down to 6%.
Change failure rate down to a mere
on every deployment
Runbooks & RACI
Architecture & security baseline report
Monthly Ops Review (incidents, trends, costs, roadmap)
DR test reports
Compliance evidence exports (on eligible tiers)
1. Environment Review (No‑Risk): Quick assessment of reliability, security, and cost.
2. SLA Design: Agree on targets, scope, and tiers.
3. Onboarding Sprint (2–4 weeks): Instrumentation, access, runbooks, and first optimizations.
Yes. Azure is primary; we integrate with on‑prem and selected AWS/GCP workloads.
Yes—co‑managed models are common. We align on RACI and handover windows.
Yes on Growth/Enterprise tiers. Essential includes business hours + on‑call.
By tier, asset count/complexity, and skill‑pod mix. Fixed monthly with clear SLAs.
We align to CIS/NIST controls and support audit evidence creation. For regulated industries, we extend with Sentinel, Data Loss Prevention, and advanced identity governance.
Have a one on one discussion with our Expert Panel
Founder and CEO
Chief Sales Officer
Join our live webinar on Sept 24 and see five
ways to automate meetings, approvals, and
document search with tools already in your
tenant.
