Keep your apps, cloud, data, and security running 24×7—without expanding your payroll. QServices delivers proactive, SLA‑backed Managed Services across Azure, Microsoft 365, Dynamics, data platforms, and custom software. As a Microsoft Solutions Partner for Digital & App Innovation (Azure) and active IAMCP member, we combine certified expertise with enterprise‑grade processes to give you uptime, speed, and predictable costs.
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Result: Lower incidents, faster recovery, safer releases, and clearer ROI on your Microsoft investments.
24×7 monitoring (App/Infra/Network), alert triage, incident response
Provisioning & IaC (Bicep/Terraform), landing zones, policy management
ackup/DR, HA architecture, performance tuning, cost optimization (FinOps)
Patching, OS hardening, Kubernetes (AKS) operations, API gateways & WAF
L2/L3 app support, defect triage, hotfixes, and release management
CI/CD setup & maintenance (Azure DevOps/GitHub), blue‑green/canary
Observability (App Insights, OpenTelemetry), error budgets/SLOs
Performance engineering and capacity planning
Pipeline as a product: build/release governance, artifact hygiene
Secrets & config management, environment drift control
SRE runbooks, toil reduction, automation backlog
Chaos testing, reliability reviews, blameless postmortems
Identity & access: Entra ID, Conditional Access, PIM
Defender suite (for Cloud, Endpoint, Identity, O365), Sentinel SIEM
Threat detection & response, vulnerability management Policy‑as‑code, audit trails, hardening benchmarks (CIS/NIST)
Policy‑as‑code, audit trails, hardening benchmarks (CIS/NIST)
Tenant governance, license hygiene, data loss prevention
Exchange/SharePoint/Teams administration & automation
Endpoint management with Intune, device compliance baselines
Azure SQL/MI, PostgreSQL/MySQL, Synapse, Fabric, Data Factory
Backup/restore, performance tuning, schema governance
DataOps pipelines, quality checks, lineage, role‑based access
Environment strategy, ALM, solution packaging, COE starter kit
Support for low‑code apps/flows and integrations
BEST FOR
Startups/SMBs
COVERAGE
Business hours
+
On-call
60 min
RESOLUTION
Next business day
INCLUSIONS
MOST POPULAR
BEST FOR
Scale-ups/Enterprises
COVERAGE
16×5 + Critical 24×7
30 min
RESOLUTION
8 hours
INCLUSIONS
BEST FOR
Regulated/Global
COVERAGE
Full 24×7
15 min
RESOLUTION
4 hours
INCLUSIONS
Flexible Pods: Mix DevOps, SRE, App Support, SecOps, DataOps skill pods based on your environment.
Uptime
(app/infrastructure)
99.9%–99.95%
target depending on architecture
Alert Response
P1:
15–30 min
P2:
1 hr
P3:
4 hrs
P4:
next business day
MTTR
≤ 4 hrs
P2:
≤ 8 hrs
(architecture dependent)
Change Failure Rate
< 10%
with progressive delivery & approvals
Release Lead Time
From commit to prod in
≤ 60 minutes
(eligible pipelines)
Managed Service (Fixed Monthly): SLA‑backed outcomes for cloud/app/security.
Co‑Managed (With Your Team): We handle nights/weekends/complex tiers; your team handles L1 or feature work.
Project + Run: We modernize/migrate, then transition to long‑term managed care.
Quick wins:
patching, logging, backup, alerts,
access hygiene
Monitor
Policy
Advisor
Cost Management
Backup
Site Recovery
Firewall
WAF
Front Door
Key Vault
Kubernetes(AKS)
Azure DevOps
GitHub
Dependabot
Renovate
SonarQube
Selenium/Playwright
Playwright
Microsoft Defender suite
Sentinel (SIEM/SOAR)
Entra ID
Intune
Application Insights
Log Analytics
Grafana
OpenTelemetry
Azure SQL/MI
PostgreSQL/MySQL
Synapse
Fabric
Data Factory
Purview
Zero Trust
Identity‑centric access, MFA, PIM, Conditional Access
Compliance
CIS, NIST, SOC 2 controls mapping, audit‑ready evidence
Change Management
CAB gates, canary/blue‑green, automated rollbacks
Data Protection
Backup policies, encryption at rest/in transit, key rotation
20–35% cloud cost savings via right‑sizing/auto‑scheduling/RI & Savings Plans
2–5× faster releases with safe deployment patterns
(Outcomes depend on current baseline and architecture; we baseline and report transparently.)
Reduced MTTR from 3 hrs to 35 mins with SRE runbooks & auto‑healing.
Reduced MTTR from
28% Azure cost savings with scheduling/rightsizing & SQL tuning.
Azure cost savings
Implemented blue‑green deploys; change failure rate down to 6%.
Change failure rate down to a mere
on every deployment
Runbooks & RACI
Architecture & security baseline report
Monthly Ops Review (incidents, trends, costs, roadmap)
DR test reports
Compliance evidence exports (on eligible tiers)
1. Environment Review (No‑Risk): Quick assessment of reliability, security, and cost.
2. SLA Design: Agree on targets, scope, and tiers.
3. Onboarding Sprint (2–4 weeks): Instrumentation, access, runbooks, and first optimizations.
Yes. Azure is primary; we integrate with on‑prem and selected AWS/GCP workloads.
Yes—co‑managed models are common. We align on RACI and handover windows.
Yes on Growth/Enterprise tiers. Essential includes business hours + on‑call.
By tier, asset count/complexity, and skill‑pod mix. Fixed monthly with clear SLAs.
We align to CIS/NIST controls and support audit evidence creation. For regulated industries, we extend with Sentinel, Data Loss Prevention, and advanced identity governance.
Have a one on one discussion with our Expert Panel
Founder and CEO
Chief Sales Officer
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Management and Governance
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Energy and Utility
E-commerce
Media and Social
Healthcare
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Customer Support
Lead Generation
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E-Commerce
