Dealing with Everyday Business Management?

Microsoft Dynamics 365 Customer Insights — a CRM and marketing automation platform to streamline and optimize all aspects of your business operations. 

Dynamics 365 marketing
Reasons to Choose Dynamics 365 Customer Insights
Automate marketing tasks for efficiency
Businesses can automate time-consuming processes like social media posting and email campaigns with Dynamics 365 Customer Insights to provide a customized, data-driven customer experience.
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Gain insights with real-time analytics
Dynamics 365 Customer Insights provides strong real-time analytics capabilities. Dashboards and cross-journey analytics are useful for gaining detailed insights into the performance of the journey, channel, and content. Features like journey operational analytics, AI optimization, and contact and lead insights guarantee that businesses can make informed decisions.
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Improve collaboration with Microsoft team-friendly tools
Increase teamwork by integrating Teams with Dynamics 365 Customer Service Insights. It simplifies teamwork in customer support, sales, and marketing. Utilizing Teams' features enables sharing information, starting discussions in real time, and improving communication. Companies can improve the general customer experience by utilizing Dynamics 365 Customer Service Insights
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Optimize campaigns with data-driven decisions
Dynamics 365 Customer Insights leverages AI applications in marketing by using improved deduplication to refine customer profiles and the Microsoft Copilot capability to streamline processes. With natural language, marketers can quickly create segments that guarantee accurate targeting and successful campaign optimization.
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Create seamless customer experiences
Dynamics 365 Customer Insights enables effortless customer interactions. Marketers can provide customized interactions based on transactional, behavioural, and demographic data by targeting unified customer profiles and segments. By guaranteeing a consistent picture of client data, the platform enables marketers to easily set up targeted journeys and improve customer engagement.
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Ensure compliance and data security
Dynamics 365 Customer Insights uses AI in marketing and integrated privacy tools to ensure data protection and compliance. By offering procedures for extraction and deletion along with default hierarchical consent levels for transparent data handling, it enhances control over customer data, ensuring robust compliance with privacy regulations.
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Solutions By Dynamics 365  as a Marketing Automation Specialist

Finding high conversion leads difficult?

Lead Management

Dynamics 365 marketing resources prioritize the leads with the highest conversion potential, ensuring focused efforts and an increased likelihood of successful customer acquisition. The integration of Microsoft Sales Copilot enhances the process for effective and successful lead management. 

Require in-depth client insights?

Segmentation and customer insights

Having a comprehensive understanding of client data from all angles gives marketers the ability to design programs that are both personalized and targeted. By boosting the relevancy of marketing content, customer segmentation raises consumer satisfaction and engagement levels. 

Facing workflow inefficiencies?

Integration with Marketing Automation

Through integration with marketing automation solutions, workflow efficiency is increased, repetitive jobs are automated, and marketing processes are streamlined, and the respective teams will have a consistent experience which promotes teamwork and raises productivity levels. 

Experience the best of Dynamics 365 customer insights with our personalised assistance

As a Microsoft-certified partner, QServices is aware of how to utilize the Dynamics 365 Microsoft automation tool in your business by providing bespoke marketing automation services as per the needs of your business. 

We Offer Bespoke Solutions with Dynamics 365 


We guarantee a unified Dynamics 365 environment by integrating Dynamics 365 customer Insights into your workflow and syncing client data across platforms, providing a cohesive business ecosystem for streamlined operations and data-driven decision-making. 


We customize Dynamics 365 customer insights so that it perfectly fits your company's needs. Our approach ensures that every modification fulfills a specific function, providing optimal cost-effectiveness while precisely meeting your company's needs.   


With marketing automation consultation services, we create a strategic roadmap based on the complexities of your business and develop a customized Dynamics 365 marketing strategy that matches the platform's functionalities to your particular requirements.   

Training and Support

With our all-inclusive training that goes beyond functionality, we provide your staff with effective marketing abilities and take care of the technical details so that your company can use Dynamics 365 customer insights with reliability and ease. 

Cleared Doubts: FAQs

Dynamics 365 Customer Insights automates time-consuming processes like social media posting and email campaigns, ensuring a customized, data-driven customer experience for increased efficiency, accuracy, and ROI. 

Provides strong real-time analytics, including dashboards, cross-journey analytics, journey operational analytics, AI optimization, and contact/lead insights for detailed insights into performance and informed decision-making. 

Dynamics 365 Customer Insights integrates with Microsoft Teams, simplifying teamwork in customer support, sales, and marketing. Teams’ features enable real-time information sharing, discussions, and improved communication, enhancing overall customer experience. 

Dynamics 365 Customer Insights uses AI applications for marketing, including improved deduplication for refined customer profiles and Microsoft Copilot for streamlined processes. Marketers can create accurate segments and optimize campaigns using natural language. 

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